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LivePerson

Nine West Achieves Higher Incremental Sales and Reported Customer Satisfaction with LivePerson Solutions
By Ghislaine Lory
In 2014, LivePerson
Posted 9 September 2014

Nine West Achieves Higher Incremental Sales and Reported Customer Satisfaction with LivePerson Solutions

Leading Retailer Drives Higher Conversion Rates and Greater Customer Satisfaction with Digital Customer Engagement Strategy New York on 9 September 2014 LivePerson, Inc. (NASDAQ: LPSN), a leading [...]

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LivePerson to Acquire Co-Browsing Technology from Leading Collaborative Web Services Company
By Ghislaine Lory
In 2014, LivePerson
Posted 16 June 2014

LivePerson to Acquire Co-Browsing Technology from Leading Collaborative Web Services Company

New York City on 16 June 2014 LivePerson, Inc. (NASDAQ: LPSN), a leading provider of live digital engagement solutions, today announced that it has signed a definitive agreement to acquire [...]

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LivePerson Adds New Team of Data Science Experts to Enhance its Leadership in Intelligent Digital Engagement
By Ghislaine Lory
In 2014, LivePerson
Posted 24 April 2014

LivePerson Adds New Team of Data Science Experts to Enhance its Leadership in Intelligent Digital Engagement

New York City on 24 April 2014 LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced the acquisition of NexGraph, LLC and the appointment of Key [...]

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Brand Loyalty Can Be Won or Lost in 76 Seconds, According to LivePerson Global Consumer Engagement Research
By Ghislaine Lory
In 2013, LivePerson
Posted 19 November 2013

Brand Loyalty Can Be Won or Lost in 76 Seconds, According to LivePerson Global Consumer Engagement Research

Real-time, Human-Touch Proves Essential for Online Businesses New York City on 19 November 2013 LivePerson (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced the [...]

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Consumers demand more choice for help online
By Ghislaine Lory
In 2013, LivePerson
Posted 27 February 2013

Consumers demand more choice for help online

Online engagement tools are expected to be available – as much as traditional channels for contacting customer services Reading on 27 February 2013 Globally 59% would like more choice in [...]

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In web-space can you hear your customers scream?
By Ghislaine Lory
In 2013, LivePerson
Posted 30 January 2013

In web-space can you hear your customers scream?

Online retailers need to adapt to changes in consumer behaviour or risk being abandoned for more service-savvy competitors Reading on 30 January 2013 71% of online consumers expect to be able to [...]

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New Survey Reveals that Consumers Want an Optimized Shopping Experience across Multiple Channels this Holiday Season
By Ghislaine Lory
In 2012, LivePerson
Posted 20 November 2012

New Survey Reveals that Consumers Want an Optimized Shopping Experience across Multiple Channels this Holiday Season

An effective engagement strategy across online, social, and mobile channels is critical during the holiday season, according to LivePerson NEW YORK on 20 November 2012 LivePerson, Inc. (NASDAQ: [...]

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